Remote Patient Portal and Outreach Liaison

DIVERSE LYNX LLC; New York (NY); Remote; USD 44,083 - 50,971; Full time

Job summary

A healthcare services organization seeks a remote Patient Portal Liaison to deliver patient support services. This role involves acting as a liaison for patients, managing appointments, and performing outreach. Applicants should have customer interaction experience, strong communication skills, and a high school diploma or GED. Bilingual skills are preferred. Competitive pay offered at $32 to $37 per hour.

Qualifications

• One year experience required.
• Must be able to type 25 to 35 wpm.
• Strong training experience.

Responsibilities

• Telephonic delivery of patient support services.
• Serve as a liaison between patient and health care departments.
• Help guiding patients in need of medical services.
• Collaborative coordination of appointments.
• Track results of outreach calls made to patients.

Skills

Patient or customer outreach/interactions

Strong interpersonal skills

Excellent customer service skills

Bilingual

Strong communication skills

Organized

Education

High School Diploma or GED

BA or currently enrolled in a BA program

Tools

Basic Excel skills

Strong internet and computer skills

Job description

A healthcare services organization seeks a remote Patient Portal Liaison to deliver patient support services. This role involves acting as a liaison for patients, managing appointments, and performing outreach. Applicants should have customer interaction experience, strong communication skills, and a high school diploma or GED. Bilingual skills are preferred. Competitive pay offered at $32 to $37 per hour.