Patient Financial Representative - High Dollar Collections / AR

Baycare; Clearwater (FL); Remote; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

Paid Time Off

Tuition Assistance

401K Match and annual contribution

Annual performance bonuses

Family resources and wellness

Community perks and discounts

Zusammenfassung

BayCare seeks a Patient Financial Representative II for a remote Florida-based role focusing on billing, collections, and cash applications. You will respond to patient inquiries, apply billing guidelines, and monitor payer trends to improve cash flow.

The position supports the high-dollar insurance collections team with accurate account activity and timely responses, while maintaining regulatory compliance and strong customer service standards.

Qualifikationen

• Required: High School diploma or equivalent.
• 1 year of customer service experience required.
• Accounts receivable/collections experience preferred.

Aufgaben

• Handle patient accounting tasks including billing, collections, and cash applications.
• Respond to customer billing inquiries and post payments.
• Apply billing guidelines and track payer trends; follow up on EOBs.
• Inventory supplies and report equipment maintenance.

Kenntnisse

Customer service

Administrative skills

Organizational skills

Regulatory standards

Medical terminology

Communication skills

Teamwork

Computer skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Central Billing Office and Finance

Business and Administrative

Full Time

Minimum Salary

Maximum Salary

Clearwater:BayCare Sys Office East

Details

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Position Details:

• Location: Remote (must reside in Florida)
• Status: Full-time (non-exempt)
• Shift: 8:00 AM to 4:30 PM
• Days: Monday through Friday

This Patient Financial Representative II opportunity is a full-time remote position on the high dollar insurance collections team. Team members must reside in Florida.

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required: 1 year of customer services
• Highly preferred - accounts receivable/ collections

Responsibilities:

The Patient Financial Representative performs patient accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.

Specific Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

BayCare offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Equal Opportunity Employer Veterans/Disabled