Remote Patient Financial Counselor: Plan & Resolve Bills

essentiahealth; United States; Remote; USD 26.000 - 39.000; Vollzeit

Zusammenfassung

Essentia Health is seeking a Financial Counselor to provide in-person and virtual counseling to patients on payment options, Medicaid eligibility, and financial assistance programs. You will conduct self-pay estimates, analyze accounts, and educate guarantors on resolving balances.

Qualifications include 2 years in financial counseling or related roles, knowledge of billing practices, and strong customer service. Remote work is possible in this position.

Qualifikationen

• Knowledge in registration, coding, insurance billing and payment methodology, self-pay collections, and exceptional customer service skills
• Some trade course classes in accounting, business, and/or communications would be very beneficial in this position
• 2 years of experience in Financial Counseling, Self-Pay Collections, Call Center, Billing and/or Health Care

Aufgaben

• Provide financial counseling to patients in-person and virtually.
• Assist patients with navigating Essentia Health’s payment options, Medicaid eligibility, and financial assistance programs.
• Perform self-pay liability price estimates and account analysis to educate guarantors and help resolve their financial responsibilities.
• Assist with patient phone inquiries from the Patient Financial Services call center.

Kenntnisse

Financial Counseling

Customer Service

Healthcare Billing

Call Center

Ausbildung

Some accounting/business coursework

Jobbeschreibung

Essentia Health is seeking a Financial Counselor to provide in-person and virtual counseling to patients on payment options, Medicaid eligibility, and financial assistance programs. You will conduct self-pay estimates, analyze accounts, and educate guarantors on resolving balances.

Qualifications include 2 years in financial counseling or related roles, knowledge of billing practices, and strong customer service. Remote work is possible in this position.