Remote Patient Enrollment Specialist – CCM/RPM (TN)

PharmD Live; Tennessee; Remote; USD 42,000 - 54,000; Full time

Job summary

PharmD Live, a pharmacist-led, technology-enabled healthcare organization, seeks a Patient Enrollment Specialist in Tennessee (Remote). This role focuses on educating patients, enrolling them in CCM/RPM programs, and coordinating care with clinical teams.

The ideal candidate is a certified Medical Assistant with strong communication skills and a patient-first mindset. Responsibilities include outbound calls, enrolling patients, scheduling with pharmacists, and ensuring compliant documentation in

Qualifications

• Certified Medical Assistant with HIPAA compliance.
• Experience handling high outbound call volumes in a fast-paced setting.
• Ability to educate patients on CCM, RPM and related programs.
• Comfortable working remotely and coordinating with clinical teams.

Responsibilities

• Educate patients on CCM, RPM and related programs.
• Enroll patients during live interactions and address questions.
• Schedule patient appointments with clinical staff and coordinate care.
• Document interactions in accordance with CMS, HIPAA and QA standards.
• Collaborate with clinical, operations and quality teams to meet targets.

Skills

Outbound calls

Enrollment coordination

Care coordination

HIPAA compliance

Education

Certified Medical Assistant

Job description

PharmD Live, a pharmacist-led, technology-enabled healthcare organization, seeks a Patient Enrollment Specialist in Tennessee (Remote). This role focuses on educating patients, enrolling them in CCM/RPM programs, and coordinating care with clinical teams.

The ideal candidate is a certified Medical Assistant with strong communication skills and a patient-first mindset. Responsibilities include outbound calls, enrolling patients, scheduling with pharmacists, and ensuring compliant documentation in