Remote Patient Concierge VA for Aesthetic Wellness

Skin Clique; Oregon; Hybrid; USD 25,000 - 44,000; Full time

Job summary

Skin Clique is seeking a Virtual Assistant to support a nationwide aesthetics practice from a fully remote US-based role. You will streamline administrative workflows, engage with patients, and assist providers to run efficient days. Experience with EMRs, scheduling, and Trello is valued.

You will collaborate with providers to manage calendars, reminders, and data entry while maintaining confidentiality and a high standard of service. A proactive, self-starting attitude is essential.

Qualifications

• Self-starter mindset with the confidence to own tasks and move quickly.
• Strong problem-solving ability with proactive communication.
• Exceptional attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Prior administrative or virtual assistant experience in fast-paced settings.

Responsibilities

• Precharting patient appointments to ensure providers enter visits fully prepared.
• Acknowledge provider requests quickly and post status updates in Trello.
• Double-check work before contacting patients or sending reports to providers.
• Manage provider inboxes and calendars, including scheduling and follow-ups.
• Support patient communication workflows, including reminders and post-treatment check-ins.
• Maintain accurate data entry in Zenoti and Skin Clique systems.
• Assist with planning virtual and in-person events, such as skincare education sessions.
• Create and manage patient lists, lead trackers, and engagement logs as directed.

Skills

Self-starter

Problem-solving

Attention to detail

Communication skills

Administrative experience

Tools

Zenoti

Trello

CRMs

Calendar management

Scheduling tools

Job description

Skin Clique is seeking a Virtual Assistant to support a nationwide aesthetics practice from a fully remote US-based role. You will streamline administrative workflows, engage with patients, and assist providers to run efficient days. Experience with EMRs, scheduling, and Trello is valued.

You will collaborate with providers to manage calendars, reminders, and data entry while maintaining confidentiality and a high standard of service. A proactive, self-starting attitude is essential.