Remote Patient Collections Specialist

Vital Care Infusion Services; Texas; Remote; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical plan

PTO

Volunteer days

401(k) matching

Tuition reimbursement

Life insurance

Job summary

Vital Care Infusion Services is seeking an accounts receivable collector to manage outstanding patient balances for franchise partners. This full-time role emphasizes clear financial communication with patients, franchisees, and leadership, while leveraging patient assistance programs and payment plans.

Responsibilities include researching balances, reviewing benefit verifications, processing payments, and escalating complex accounts to leadership as needed.

Qualifications

• High school diploma or equivalent required.
• Experience with self-pay collections in healthcare setting preferred.
• Ability to resolve financial issues with attention to detail.

Responsibilities

• Research accounts to determine correct self-pay balances.
• Review benefits verification forms to determine patient responsibilities.
• Process patient payments and set up payment arrangements.
• Identify accounts for write-offs or further collection actions.
• Educate patients about out-of-pocket expenses and PAP programs.
• Maintain HIPAA-compliant, confidential communication with patients.

Skills

Attention to detail

Strong communication

Research skills

Financial systems knowledge

Microsoft Office

HIPAA compliance

Education

High school diploma

Self-pay collections experience

Tools

MS Office

Pharmacy software

Job description

Vital Care Infusion Services is seeking an accounts receivable collector to manage outstanding patient balances for franchise partners. This full-time role emphasizes clear financial communication with patients, franchisees, and leadership, while leveraging patient assistance programs and payment plans.

Responsibilities include researching balances, reviewing benefit verifications, processing payments, and escalating complex accounts to leadership as needed.