Remote Patient Collections Specialist - Growth & Impact

Vital Care Infusion Services; Tucson (AZ); Remote; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

HSA/FSA

Paid time off

Paid holidays

Paternity leave

Volunteer days off

401(k) matching

Tuition reimbursement

Employee assistance program

Referral program

Professional development

Job summary

Vital Care Infusion Services is seeking a full-time remote Patient Accounts Receivable Specialist to collect outstanding balances for franchise partners. You will research self-pay balances, verify patient responsibilities, and communicate clearly with patients, franchisees, and leadership.

This role emphasizes accuracy, HIPAA compliance, and timely collections. You will work with locations to gather information, process payments, set up payment plans, and utilize company-approved resources to

Qualifications

• High school diploma or equivalent required.
• Previous self-pay collections experience, preferably in an infusion or medical setting.
• Excellent communication and research skills; ability to explain balances to patients and franchisees.

Responsibilities

• Research accounts to determine correct self-pay balances.
• Review benefits verification and admission agreements to determine patient financial responsibilities.
• Obtain missing information from locations (phone, address, identifiers).
• Review monthly patient statements to set follow-up priorities.

Skills

Financial analysis

Communication

Accounts receivable

HIPAA compliance

Education

High school diploma

Tools

MS Office

pharmacy applications

Job description

Vital Care Infusion Services is seeking a full-time remote Patient Accounts Receivable Specialist to collect outstanding balances for franchise partners. You will research self-pay balances, verify patient responsibilities, and communicate clearly with patients, franchisees, and leadership.

This role emphasizes accuracy, HIPAA compliance, and timely collections. You will work with locations to gather information, process payments, set up payment plans, and utilize company-approved resources to