Remote Patient Collections Specialist

Vital Care Infusion Services; Philadelphia (Philadelphia County); On-site; USD 26,064 - 32,318; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) matching

Tuition reimbursement

Paid time off and holidays

Job summary

Vital Care Infusion Services is seeking a full-time remote position focused on collecting outstanding patient accounts receivable. The role requires excellent communication and financial problem-solving skills to ensure effective collection efforts. Ideal candidates will have previous collections experience in a medical setting and a high school diploma.

Compensation ranges from $18.92 to $23.46 per hour, along with a commitment to inclusivity and diversity within the organization.

Qualifications

• High attention to detail in resolving financial issues.
• Excellent spoken and written English for effective communication.
• Experience in self-pay collections in medical settings.

Responsibilities

• Research accounts to determine correct self-pay balances.
• Review financial responsibility documents.
• Process payments and set up arrangements.
• Communicate financial information clearly to patients.
• Review unpaid balances and make effective collection efforts.

Skills

Financial issue resolution

Communication skills

Knowledge of processes and techniques for collection

Problem identification and solution

MS Office proficiency

Confidentiality and HIPAA compliance

Education

High school diploma or equivalent

Job description

Vital Care Infusion Services is seeking a full-time remote position focused on collecting outstanding patient accounts receivable. The role requires excellent communication and financial problem-solving skills to ensure effective collection efforts. Ideal candidates will have previous collections experience in a medical setting and a high school diploma.

Compensation ranges from $18.92 to $23.46 per hour, along with a commitment to inclusivity and diversity within the organization.