Remote Patient Care Coordinator — Sleep Center

Rotech Healthcare; Murray (KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, prescription, dental, and vis

401(k), HSA, and FSA

Paid time off and holidays

Bonus and incentive opportunities

Job summary

Rotech Healthcare in Murray, KY seeks a Patient Care Coordinator for Sleep Central operations. You will contact patients about equipment delivery, take orders, verify information, and place orders promptly.

The role offers a Monday–Friday schedule, 6am–6pm, potential 4-day weeks with 10-hour shifts, and after in-office training, work-from-home options with management approval. Pay starts at $15 plus quarterly bonuses.

Qualifications

• High school diploma or GED required.
• Background in the medical field and experience in administrative record management preferred.
• Experience working with medical equipment preferred.
• Familiarity with medical billing processes and reimbursement procedures preferred.
• Minimum of one year of related work experience preferred.

Responsibilities

• Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling.
• Obtains medically necessary documentation.
• Processes patient orders through Online Pharmacy system.
• Resolves tracking issues and reschedules shipping orders for patients.
• Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure.
• Verifies orders are complete.
• Performs other duties as assigned.

Skills

English communication

Attention to detail

Time management

Independent and team work

Problem solving

Confidentiality

Education

High school diploma or GED

Background in medical field (preferred)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rotech Healthcare in Murray, KY seeks a Patient Care Coordinator for Sleep Central operations. You will contact patients about equipment delivery, take orders, verify information, and place orders promptly.

The role offers a Monday–Friday schedule, 6am–6pm, potential 4-day weeks with 10-hour shifts, and after in-office training, work-from-home options with management approval. Pay starts at $15 plus quarterly bonuses.