Remote Patient Care Coordinator (Medical Assistant)

Cosan Group; Butlerville (IN); À distance; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid Time Off + Company Holidays

Medical, Dental, Vision Insurance

Complimentary Life Insurance

401(k) Plan

Short-Term Disability

Long-Term Disability

EAP with mental health resources

Company-provided equipment

Résumé du poste

Cosan Group is seeking a Care Coordinator to support a patient panel completely from home. The role focuses on outreach, health coaching, and collaboration with clinical teams, with a strict HIPAA-compliant home office and a 100% WFH schedule (Mon-Fri, no weekends).

You’ll manage 400–450 patients, perform 50–60 daily outbound calls, and document interactions in the care coordination platform while ensuring privacy and accurate reporting.

Qualifications

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).
• OR Certified Pharmacy Technician (CPhT).
• Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.
• Proficiency in multiple technology platforms and ability to navigate complex systems.
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
• Must be legally authorized to work in the United States.

Responsabilités

• Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care.
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs.
• Maintain call quality standards through consistent engagement and professional communication in every patient interaction.
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
• Support care coordination goals by staying on schedule with monthly outreach targets.
• Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services.
• Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle.
• Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes.
• Document all patient interactions in real time using the care coordination platform.
• Maintain HIPAA compliance in all patient communications and documentation.
• Maintain accurate, real-time documentation to support care coordination goals.

Formation

Nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent MA-C)

Certified Pharmacy Technician (CPhT)

Outils

EMRs

Multiple technology platforms

Description du poste

Cosan Group is seeking a Care Coordinator to support a patient panel completely from home. The role focuses on outreach, health coaching, and collaboration with clinical teams, with a strict HIPAA-compliant home office and a 100% WFH schedule (Mon-Fri, no weekends).

You’ll manage 400–450 patients, perform 50–60 daily outbound calls, and document interactions in the care coordination platform while ensuring privacy and accurate reporting.