Remote Patient Care Coordinator - Enteral Nutrition

CVS Health; Louisiana; Hybrid; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Other resources

Job summary

CVS Health is seeking a Patient Care Representative for its Enteral Nutrition Center. This fully remote, full-time role supports processing monthly patient refill requests and updating records to ensure accurate shipments.

You will answer calls, verify demographics and insurance, and help transition patients onto services. Qualifications include at least one year in customer service, data entry experience, and proficiency with Microsoft Office (Excel, Outlook, Word).

Qualifications

• Minimum one year experience working in a customer service environment.
• Experience with data entry.
• Experience working in Microsoft Office, specifically Excel, Outlook and Word.

Responsibilities

• Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status.
• Process prescription changes
• Triaging calls to various departments.
• Verifying patient demographics and insurance information to ensure accurate shipment.

Skills

Customer service

Data entry

Education

High School diploma or GED

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

CVS Health is seeking a Patient Care Representative for its Enteral Nutrition Center. This fully remote, full-time role supports processing monthly patient refill requests and updating records to ensure accurate shipments.

You will answer calls, verify demographics and insurance, and help transition patients onto services. Qualifications include at least one year in customer service, data entry experience, and proficiency with Microsoft Office (Excel, Outlook, Word).