Enteral Nutrition Care Coordinator - Patient Support

Option Care Health; Phoenix (AZ); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time off

401K with Company Match

HSA Company Match

Tuition Reimbursement

myFlexPay

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Bonding Time Off

Job summary

Option Care Health seeks an Enteral Nutrition Coordinator to support enteral patients by coordinating formula and supplies, maintaining cohesive relationships with enteral staff to maximize the nutrition program. Must reside in Pacific or Mountain Time Zones.

You will monitor patients monthly, manage order renewals, coordinate pump swaps, and assist with billing while collaborating with the Nutrition Care team to ensure safe patient care.

Qualifications

• High School Diploma or equivalent is required and at least one year of relevant work experience.
• Excellent oral and written communication skills and customer service abilities.
• Flexible and able to work effectively in a multidisciplinary team.
• Knowledge of basic medical terminology.
• Basic competency with Microsoft Office software.

Responsibilities

• Performs monthly monitoring of enteral patients including review of supply inventory and processing of delivery tickets.
• Maintains current enteral orders, tracks expiration dates, generates order renewals and faxes to prescribers.
• Provides patients with formulary supply types and quantities within guidelines and promotes formulary conversion.
• Ensures authorization and order are not expired prior to refill and communicates with teammates as needed.
• Takes payments from patients/caregivers as required and escalates questions to the Patient Pay team.
• Responds to enteral patient inquiries and tracks shipments on request.
• Coordinates enteral pump swaps for maintenance and coordinates pump progress notes.
• Coordinates inventory needs with Supply Chain and CMC warehouse staff.

Skills

Communication skills

Customer service

Teamwork

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Option Care Health seeks an Enteral Nutrition Coordinator to support enteral patients by coordinating formula and supplies, maintaining cohesive relationships with enteral staff to maximize the nutrition program. Must reside in Pacific or Mountain Time Zones.

You will monitor patients monthly, manage order renewals, coordinate pump swaps, and assist with billing while collaborating with the Nutrition Care team to ensure safe patient care.