Enteral Nutrition Care Coordinator

Option Care Health; Santa Fe (NM); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401K Retirement Savings Plan with Co.

Tuition Reimbursement

HSA Company Match

Flexible Spending Accounts

Life Insurance

Job summary

Option Care Health is seeking a dedicated Enteral Nutrition Coordinator to support enteral patients by coordinating formula and supplies, ensuring accurate and timely delivery, and maintaining strong relationships with related enteral staff.

You will manage orders, renewals, and formulary considerations while coordinating with pharmacy and healthcare teams to optimize patient care within a compliant, patient‑centered framework.

Qualifications

• Excellent oral and written communication and customer service skills.
• Knowledge of basic medical terminology.
• Experience organizing information and communicating with the public.
• Ability to work effectively in a multidisciplinary team.

Responsibilities

• Monitor enteral nutrition patients monthly and review inventory; coordinate deliveries.
• Maintain current enteral orders, track expirations, and renewals; fax to prescribers.
• Provide formulary supply types and quantities within guidelines; promote formulary conversions.
• Ensure authorization and order validity before refilling; coordinate with authorization team.
• Collect payments from patients/caregivers and escalate questions to the Patient Pay team.
• Respond to patient inquiries and track shipments as requested.
• Coordinate enteral pump needs and troubleshoot with patients; coordinate yearly maintenance.
• Coordinate inventory with Supply Chain and CMC warehouse staff.
• Follow discharge inactivity processes and pre-refill outbound calls.
• Escalate clinical/operational issues to appropriate enteral team members.
• Observe confidentiality of patient information.
• Participate in on-call ECOE rotation as scheduled.

Skills

Organizational skills

Communication skills

Customer service

Multidisciplinary teamwork

Medical terminology

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Option Care Health is seeking a dedicated Enteral Nutrition Coordinator to support enteral patients by coordinating formula and supplies, ensuring accurate and timely delivery, and maintaining strong relationships with related enteral staff.

You will manage orders, renewals, and formulary considerations while coordinating with pharmacy and healthcare teams to optimize patient care within a compliant, patient‑centered framework.