Remote Patient Billing Specialist

Lever, Inc.; Indianapolis (IN); Remote; USD 19,000 - 22,000; Full time

Job summary

Privia Health is seeking a Patient Billing Specialist for a remote role across eligible states. The position focuses on patient payments, billing education, insurance verification, and claims inquiries, with emphasis on compliant service and accurate billing practices.

Responsibilities include processing payments, maintaining payment plans, and educating patients on billing concepts while navigating EMR systems and privacy requirements.

Qualifications

• Requires strong customer service or call center experience.
• Experience in healthcare billing, insurance, or claims preferred.
• Experience with payment processing or financial transactions preferred.
• High school diploma or GED required; additional billing/healthcare education a plus.
• Technical proficiency with EMR systems and standard computer applications.
• Ability to work independently in a remote environment.
• Must communicate effectively in English.
• Background check required by law.

Responsibilities

• Process patient payments accurately via phone according to Privia policies.
• Create and manage payment plans per guidelines.
• Ensure transaction accuracy and data integrity.

Skills

Customer service

Healthcare billing

EMR proficiency

Independent remote work

English proficiency

Verbal and written communication

Problem-solving

Attention to detail

Multi-system navigation

Organized and collaborative work

Education

High school diploma or GED

Tools

EMR systems

Standard computer applications

Job description

Privia Health is seeking a Patient Billing Specialist for a remote role across eligible states. The position focuses on patient payments, billing education, insurance verification, and claims inquiries, with emphasis on compliant service and accurate billing practices.

Responsibilities include processing payments, maintaining payment plans, and educating patients on billing concepts while navigating EMR systems and privacy requirements.