Remote Patient Billing & Collections Specialist

Baycare; Clearwater (FL); Remote; USD 36,000 - 48,000; Full time

Job summary

BayCare in Florida is seeking a full-time Patient Accounts/Billing professional to administer patient accounts, post payments, and handle inquiries. The role requires attention to billing guidelines, payer trends, and adherence to policies and regulations.

The position focuses on accounts receivable, cash applications, and prompt resolution of inquiries, with duties extending to follow-ups on EOBs and maintaining records. Prior CS experience is valued.

Qualifications

• High School Graduate or GED required.
• 1 year of customer service experience preferred.
• Strong interpersonal and communication skills.
• Proficient with computers and office software.
• Well-organized with professional etiquette and courtesy.

Responsibilities

• Administer patient accounts including billing, collections, customer service, and cash applications.
• Document patient account activity and post payments.
• Identify trends at payer level and implement billing guideline changes.
• Respond to patient inquiries about accounts, payments, and balances.
• Follow up on explanations of benefits and maintain equipment/service records.

Skills

Interpersonal skills

Communicate clearly

Computer skills

Organization skills

Professional etiquette

1 year of customer service

Education

High School Diploma or GED

Job description

BayCare in Florida is seeking a full-time Patient Accounts/Billing professional to administer patient accounts, post payments, and handle inquiries. The role requires attention to billing guidelines, payer trends, and adherence to policies and regulations.

The position focuses on accounts receivable, cash applications, and prompt resolution of inquiries, with duties extending to follow-ups on EOBs and maintaining records. Prior CS experience is valued.