Remote Patient Billing & Claims Specialist

IQVIA Argentina; Phoenix (AZ); Remote; USD 26,000 - 37,000; Full time

Job summary

IQVIA is hiring a Patient Support Medical Billing Representative for a 100% remote role open to remote US candidates. You will process claims, review documentation, interpret EOBs, and ensure compliance with HIPAA while meeting daily quotas.

This contract position may convert to a full-time IQVIA employee. You will handle co-pay cards, vouchers, and payments, coordinating with providers and patients through multiple channels.

Qualifications

• Call center and customer service experience is required.
• Experience interpreting EOBs and CMS-1500 forms is preferred.
• Revenue cycle exposure is a plus.

Responsibilities

• Receive medical claims from providers or patients and ensure all documentation is provided.
• Interpret EOBs and CMS-1500 forms.
• Evaluate claims against program rules to determine approval or rejection.
• Maintain strong organizational skills to manage daily workload.
• Provide support to customer inquiries via phone, email, fax, or other channels.
• Identify operational challenges and propose solutions to management.
• Adhere to HIPAA guidelines.
• Prioritize tasks and meet daily productivity and quota expectations.
• Work 40 hours per week under moderate supervision.

Skills

Call center experience

Customer service

Multi-tasking

Education

High School diploma or equivalent

Medical Billing program/degree/certification

Tools

Microsoft Office

Job description

IQVIA is hiring a Patient Support Medical Billing Representative for a 100% remote role open to remote US candidates. You will process claims, review documentation, interpret EOBs, and ensure compliance with HIPAA while meeting daily quotas.

This contract position may convert to a full-time IQVIA employee. You will handle co-pay cards, vouchers, and payments, coordinating with providers and patients through multiple channels.