Remote Patient Advocate — Flexible Schedule & Growth

Marshallhomegroup; North Carolina; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Paid training

Paid time off

Retirement options

Clear path for advancement

Job summary

Marshallhomegroup is hiring Remote Patient Advocates to support patients and providers across the United States. This fully remote role offers flexible schedule options and requires a high school diploma along with strong communication skills.

As a key contact for patients, you will help them navigate their healthcare journey, verify insurance eligibility, and document interactions in EMR systems. Competitive compensation and paid training are provided.

Qualifications

• 1+ year of experience in healthcare, call center, or customer service preferred.
• Comfortable using computers and reliable internet connection.
• Healthcare certification is a plus but not required.

Responsibilities

• Serve as the primary contact for patients via phone and secure messaging.
• Help patients understand healthcare processes and coordinate services.
• Document interactions accurately in EMR/EHR systems.

Skills

Strong communication skills

Problem-solving skills

Customer service skills

Basic knowledge of medical terminology

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

Marshallhomegroup is hiring Remote Patient Advocates to support patients and providers across the United States. This fully remote role offers flexible schedule options and requires a high school diploma along with strong communication skills.

As a key contact for patients, you will help them navigate their healthcare journey, verify insurance eligibility, and document interactions in EMR systems. Competitive compensation and paid training are provided.