Remote Patient Advocate - Genetics & Care Coordination

Myriad Genetics Inc.; United States; Remote; USD 18,000 - 28,000; Part time

Job summary

Myriad Genetics Inc. is seeking a Part Time Patient Advocate (Remote) with call center experience to support patients, clinics and physicians, handling inbound and outbound inquiries with empathy.

The role coordinates testing services, reviews forms, verifies insurance, explains benefits and turnaround times, with 60-80% phone work, collaborating across departments to ensure timely orders and quality service.

Qualifications

• High school diploma or equivalent; 1 year of relevant experience preferred, or an associate/bachelor’s degree.
• Fluent in Spanish is preferred/encouraged.
• Excellent interpersonal and communication skills.

Responsibilities

• Coordinate testing services for patients and ensure accurate and timely testing.
• Review test request forms and documentation with patient specimens.
• Confirm insurance eligibility and explain benefits to patients; turnaround times communicated.
• Communicate with healthcare providers to complete required documentation and sample submission.
• Phone time expected to be 60-80% of work.
• Collaborate across departments to handle orders and billing promptly.

Skills

Interpersonal communication

Customer service

Multitasking

Listening skills

Teamwork

Education

High School diploma or equivalent

Tools

Excel

Word

Internet

Email

Job description

Myriad Genetics Inc. is seeking a Part Time Patient Advocate (Remote) with call center experience to support patients, clinics and physicians, handling inbound and outbound inquiries with empathy.

The role coordinates testing services, reviews forms, verifies insurance, explains benefits and turnaround times, with 60-80% phone work, collaborating across departments to ensure timely orders and quality service.