Remote Genetic Counseling Assistant for Patient Access

Genetic Support Foundation; Olympia (WA); Remoto; USD 39.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Paid time off

Paid holidays

Work equipment provided

Bilingual English/Spanish (nice tohave

Descrizione del lavoro

Genetic Support Foundation is seeking a Genetic Counseling Assistant to support our genetic counselors and telehealth services. The role centers on patient access, referrals, and administrative workflows in a remote environment for Washington residents.

You will help with scheduling, insurance checks, and coordinating testing logistics, while maintaining HIPAA standards and clear, compassionate communication with patients and providers.

Competenze

• A bachelor’s degree or equivalent experience.
• 1-2 years of healthcare, patient services, or administrative experience.
• Strong organization and attention to detail across multiple workflows.
• Clear, warm communication by phone, email, and chat.
• Sound judgment about when to work independently and when to involve a genetic counselor.
• Comfort learning new technology.
• A commitment to patient confidentiality (HIPAA).
• An interest in health equity and in access to care for rural and underserved communities.

Mansioni

• Manage incoming referrals, scheduling, and patient records for GSF Direct, our telehealth service.
• Support insurance benefits checks, prior authorizations, and genetic testing logistics, including lab orders, sample kits, and pending results.
• Help patients prepare for and connect to telehealth visits.
• Answer and route patient and provider calls, and document communications.
• Serve as a point of contact for rural referring providers and partner clinics.
• Contribute to outreach, education, and organization-wide projects.

Conoscenze

Organization

Communication

HIPAA compliance

Independent judgment

Tech literacy

Patient confidentiality

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Genetic Support Foundation is seeking a Genetic Counseling Assistant to support our genetic counselors and telehealth services. The role centers on patient access, referrals, and administrative workflows in a remote environment for Washington residents.

You will help with scheduling, insurance checks, and coordinating testing logistics, while maintaining HIPAA standards and clear, compassionate communication with patients and providers.