Remote Patient Access Specialist - EMR & Scheduling

Complete Health; Jacksonville (FL); Remote; USD 25,000 - 26,000; Full time

Job summary

Complete Health is seeking a Patient Access Representative to work remotely in the Jacksonville, FL or Birmingham, AL area. The role requires handling a high volume of patient calls, scheduling appointments, verifying insurance, and entering data into the EMR with strict HIPAA adherence.

The position offers a daytime schedule, competitive hourly pay, and a focus on patient-first service within our Primary Care practices. Training and ongoing development are provided.

Qualifications

• Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling.
• Must demonstrate professional conduct and meticulous attention to detail.
• Excellent verbal and written communication skills.
• Interpersonal skills with patients, staff, and healthcare professionals.

Responsibilities

• Schedule patient appointments for consultations, evaluations, and treatments.
• Verify and collect insurance information for verification.
• Enter data into EMR and maintain data integrity.

Skills

Phone etiquette

Scheduling appointments

Data entry

Verbal communication

HIPAA compliance

Education

High School Diploma

Tools

Athena EMR

Job description

Complete Health is seeking a Patient Access Representative to work remotely in the Jacksonville, FL or Birmingham, AL area. The role requires handling a high volume of patient calls, scheduling appointments, verifying insurance, and entering data into the EMR with strict HIPAA adherence.

The position offers a daytime schedule, competitive hourly pay, and a focus on patient-first service within our Primary Care practices. Training and ongoing development are provided.