Remote Patient Access Specialist

Geode Health Inc.; United States; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedule

In‑person and virtual patient visits

Comprehensive admin support

Professional development opportunities

Clinical community, support, and领导

Job summary

Geode Health is seeking a Patient Support Specialist to be the welcoming first contact for potential patients, converting high-intent calls and web leads into appointments while delivering hospitality-driven care. You will support established patients with simple requests, maintain accurate patient context, and collaborate with care teams.

A quiet remote workspace and strong communication are essential. Join a mission-driven team offering competitive compensation, flexible schedule, and

Qualifications

• 1–3+ years in a customer-facing, phone-based, or hospitality role; healthcare, call center, or sales/conversion experience is a strong plus.
• Comfort working in a goal-oriented, quality-focused environment.
• Familiarity with insurance plans and benefits, or the ability to learn them quickly (preferred).
• Strong computer skills and the ability to navigate multiple systems while maintaining a warm, focused conversation with the patient.
• A quiet, professional remote workspace and reliable connectivity.
• Associate’s or bachelor’s degree preferred.

Responsibilities

• Convert high-intent inbound calls and referrals into booked visits with warmth and urgency.
• Match patients to the right provider using screening questions and scheduling tools.
• Support established patients by resolving simple requests and routing to the right team.
• Capture complete patient context and insurance information, ensuring accurate records.
• Maintain HIPAA privacy and confidentiality while supporting the broader care team.

Skills

Customer-facing

Phone-based

Hospitality

Communication

Education

Associate’s or bachelor’s degree preferred

Job description

Geode Health is seeking a Patient Support Specialist to be the welcoming first contact for potential patients, converting high-intent calls and web leads into appointments while delivering hospitality-driven care. You will support established patients with simple requests, maintain accurate patient context, and collaborate with care teams.

A quiet remote workspace and strong communication are essential. Join a mission-driven team offering competitive compensation, flexible schedule, and