Remote Patient Access Pre-Services Rep

Banner Health; Arizona; Remote; USD 25,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Paid orientation and training

Weekly pay

403(b) Pre-tax retirement

Resources for living

Job summary

Banner Health is hiring a PAS Pre-Service Representative to pre-register patients and financially clear them for outpatient services. The role involves verifying insurance, creating estimates, and educating patients on their financial responsibilities while delivering a positive patient experience.

The position emphasizes accuracy, privacy, and customer service in a fast-paced environment. Prior healthcare insurance experience and strong Excel/Outlook skills are preferred.

Qualifications

• Minimum 1–2 years of customer service or financial-related experience.
• Strong interpersonal and written communication skills.
• Ability to explain insurance benefits and patient estimates clearly.

Responsibilities

• Pre-register patients and verify demographic information.
• Verify insurance eligibility and create patient estimates.
• Communicate financial liability and educate patients on benefits.
• Develop payment plans and obtain necessary authorizations.
• Support no-surprise billing requirements and ensure accurate patient balance reviews.

Skills

Customer service

Financial experience

Phone communication

Microsoft Excel

Education

High school diploma or GED

Tools

Estimator tools

EMR system

Microsoft Outlook

Microsoft Excel

Job description

Banner Health is hiring a PAS Pre-Service Representative to pre-register patients and financially clear them for outpatient services. The role involves verifying insurance, creating estimates, and educating patients on their financial responsibilities while delivering a positive patient experience.

The position emphasizes accuracy, privacy, and customer service in a fast-paced environment. Prior healthcare insurance experience and strong Excel/Outlook skills are preferred.