Remote Patient Access Coordinator - Individualized Care

Cardinal Health; Denver (CO); Remote; USD 24,934 - 35,542; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Paid parental leave

Healthy lifestyle programs

Job summary

A healthcare services company seeks a Coordinator, Individualized Care to enhance patient access to therapy. This full-time remote role involves guiding patients through the reimbursement process, managing inquiries, and maintaining a deep understanding of insurance and therapy details. Strong customer service skills and the ability to resolve complex issues are essential. Benefits include medical coverage and paid time off. The position requires a high school diploma and a flexible schedule within standard hours.

Qualifications

• 1-3 years of experience preferred.
• Ability to work Monday-Friday between 7:00 AM and 7:00 PM CST.

Responsibilities

• Guide patients through the process steps of their therapy journey.
• Maintain understanding of therapy and reimbursement processes.
• Follow up with patients and other parties regarding inquiries.

Skills

Customer service

Technical problem resolution

Communication skills

Education

High School Diploma or GED

Job description

A healthcare services company seeks a Coordinator, Individualized Care to enhance patient access to therapy. This full-time remote role involves guiding patients through the reimbursement process, managing inquiries, and maintaining a deep understanding of insurance and therapy details. Strong customer service skills and the ability to resolve complex issues are essential. Benefits include medical coverage and paid time off. The position requires a high school diploma and a flexible schedule within standard hours.