Onsite Patient Access Concierge - PRN, Flexible Hours

Abax Health; Sunnyside (WA); On-site; USD 28,000 - 36,000; Part time

Job summary

Abax Health in Sunnyside, WA is seeking a Part-time, PRN Per Diem Patient Registration Specialist to join our hospital admissions team. This on-site role registers patients, verifies insurance, schedules appointments, and provides courteous customer service while ensuring HIPAA compliance.

You will collect demographic data, confirm eligibility, obtain pre-authorizations when required, and support billing with accurate documentation.

Qualifications

• High School diploma or GED required.
• Healthcare, customer service, call center, or administrative experience preferred.
• Proficient with MS Office and basic computer skills.
• Strong customer service mindset and professional communication.
• Ability to learn insurance verification and patient access workflows.

Responsibilities

• Register patients accurately and collect demographic, insurance, and medical information.
• Verify patient identity and ensure forms and signatures are complete.
• Provide courteous service and answer questions about appointments and registration.
• Schedule, reschedule, and coordinate appointments with clinical teams.
• Maintain HIPAA-compliant documentation and confidentiality.
• Discuss patient financial responsibilities and collect co-pays when applicable.
• Support general clerical duties and on-site registration tasks.

Skills

Customer service

Attention to detail

Communication

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Abax Health in Sunnyside, WA is seeking a Part-time, PRN Per Diem Patient Registration Specialist to join our hospital admissions team. This on-site role registers patients, verifies insurance, schedules appointments, and provides courteous customer service while ensuring HIPAA compliance.

You will collect demographic data, confirm eligibility, obtain pre-authorizations when required, and support billing with accurate documentation.