Remote Partner Success Manager - AI Enablement

Supermetrics; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

PTO

401k match

Stock options

Tech package

Home office stipend

Job summary

Supermetrics is seeking a Senior Partner Success/Enablement professional to own the health and enablement layer in North America. You will onboard partners, train them, monitor portfolio health, and drive revenue impact through AI-enabled analytics adoption.

Reporting to the Global Director of Professional Services, you will collaborate with Product, Engineering, and RevOps to optimize partner value, tooling accuracy, and engagement signals across a remote US-based team.

Qualifications

• 3–6 years in partner success, channel enablement, or technical account management in SaaS.
• Technically fluent — comfortable discussing data pipelines, APIs, and data warehouse architecture with partners.

Responsibilities

• Own onboarding for new partners in NAM, product training, certification, data architecture guidance, and joint value proposition development.
• Guide partners on Supermetrics use cases, data warehouse and AI integrations, and analytics implementations including MTA, MMM, and data activation.
• Build and maintain success plans with clear milestones, regular check-ins, and forward momentum on partner revenue and capability goals.
• Monitor engagement signals and relationship health across your portfolio. Flag at-risk partners early and develop intervention plans.
• Synthesize partner feedback and surface recurring themes to Product and Engineering.
• Own partner tooling accuracy across PartnerStack, Crossbeam, Sana, and Salesforce in collaboration with RevOps.

Skills

Partner success

Channel enablement

Technical account management

Data pipelines

APIs

Data warehouse architecture

Tools

PartnerStack

Crossbeam

Sana

Salesforce

Job description

Supermetrics is seeking a Senior Partner Success/Enablement professional to own the health and enablement layer in North America. You will onboard partners, train them, monitor portfolio health, and drive revenue impact through AI-enabled analytics adoption.

Reporting to the Global Director of Professional Services, you will collaborate with Product, Engineering, and RevOps to optimize partner value, tooling accuracy, and engagement signals across a remote US-based team.