Remote Partner Onboarding & Activation Specialist

LeagueApps; United States; Remote; USD 62,000 - 93,000; Full time

Benefits offered by this job

Health benefits

Home-office stipend

Sport league subsidies for employees

Cell phone & gym subsidies

Job summary

LeagueApps is hiring an Onboarding Specialist for a remote role. You will own the Year 1 onboarding experience for new partners, guiding them from kickoff through activation and transacting on the platform.

You’ll manage a diverse portfolio, ensure value delivery, and maintain activation rates. You will conduct 1:1 training, keep records in Gainsight, and partner with Sales Consultants to ensure smooth handoffs and successful Year 1 programs.

Qualifications

• 2+ years in a customer-facing role such as onboarding, CS, or account management in SaaS.
• Strong communication to explain platform concepts to non-technical users.
• Highly organized with ability to manage a high-volume workload independently.

Responsibilities

• Manage all phases of partner onboarding, launch, and activation across your portfolio.
• Conduct 45–60 minute 1:1 training sessions with new partners.
• Maintain an active book of onboarding partners and manage multiple launches.
• Drive activation rates and monitor Year 1 launches after transacting.
• Keep Year 1 plans current in Gainsight and ensure timely handoffs.
• Prepare onboarding decks and review Salesforce handoffs.
• Collaborate with Sales Consultants on smooth handoffs and escalations.
• Lead handoff calls and set expectations with partners.
• Be the face of LeagueApps to new partners in their first year.

Skills

Customer-facing experience

Onboarding

Account management

SaaS experience

Salesforce & Gainsight

Tools

Salesforce

Gainsight

Job description

LeagueApps is hiring an Onboarding Specialist for a remote role. You will own the Year 1 onboarding experience for new partners, guiding them from kickoff through activation and transacting on the platform.

You’ll manage a diverse portfolio, ensure value delivery, and maintain activation rates. You will conduct 1:1 training, keep records in Gainsight, and partner with Sales Consultants to ensure smooth handoffs and successful Year 1 programs.