Remote Part-Time Customer Solutions Analyst

Scientific Search; Raleigh (NC); Remote; USD 27,552 - 41,328; Part time

Benefits offered by this job

Flexible part-time schedule

Fully remote opportunity

Collaborative work environment

Job summary

A leading staffing agency is seeking a Customer Solutions Analyst for a fully remote role. The position emphasizes customer experience, requiring effective communication and problem-solving skills. Candidates should have a Bachelor’s degree and experience with order management systems. The role includes processing orders, maintaining records, and ensuring compliance with requirements. This flexible part-time position offers 20–30 hours per week, making it an ideal opportunity for those looking to make a direct impact in a dynamic environment.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong problem-solving and customer-facing communication skills necessary.
• Detail-oriented with a focus on accuracy and compliance required.

Responsibilities

• Respond to inbound customer inquiries and order requests.
• Process orders via EDI, email, phone, fax, and Veeva systems.
• Monitor daily order flow to ensure delivery accuracy.

Skills

Problem-solving skills

Customer-facing communication

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

EDI

Veeva

Job description

A leading staffing agency is seeking a Customer Solutions Analyst for a fully remote role. The position emphasizes customer experience, requiring effective communication and problem-solving skills. Candidates should have a Bachelor’s degree and experience with order management systems. The role includes processing orders, maintaining records, and ensuring compliance with requirements. This flexible part-time position offers 20–30 hours per week, making it an ideal opportunity for those looking to make a direct impact in a dynamic environment.