Remote Part-Time Customer Service and Scheduling Specialist

Next Stop Travel; Bethel (AK); Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible remote work

Training program

Performance-based compensation

Job summary

Next Stop Travel is a remote-based organization that provides planning and coordination services to a broad client base. We are seeking a part-time Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process in a structured remote setting.

This role requires strong attention to detail and the ability to manage multiple tasks. You will communicate with clients via email and phone, coordinate scheduling, submit reservations

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative tasks

Organizational skills

Communication skills

Job description

Next Stop Travel is a remote-based organization that provides planning and coordination services to a broad client base. We are seeking a part-time Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process in a structured remote setting.

This role requires strong attention to detail and the ability to manage multiple tasks. You will communicate with clients via email and phone, coordinate scheduling, submit reservations