Remote Part-Time Customer Care Champion

TTEC; Austin (TX); On-site; USD 1,929,000 - 2,755,000; Part time

Benefits offered by this job

Health and wellness incentives

Bonus opportunities

Part-time remote schedule

Job summary

TTEC is hiring a part-time Customer Service Representative to work remotely. You will handle customer inquiries, resolve escalated issues, and document interactions across multiple systems. A reliable home setup and weekend availability are required.

The role offers a base wage of $17 per hour plus performance bonus and potential benefits, with a supportive, inclusive culture and ongoing training to help you grow within the company.

Qualifications

• At least 1 year of customer services experience.
• High school diploma or equivalent.
• Availability to work weekends.
• Computer experience and literacy.
• Wired internet connection with speeds above 15 Mbps.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Navigate multiple systems and documents to log interactions and solutions.
• Meet performance metrics for call quality, productivity, and schedule adherence.

Skills

Customer service

Weekend availability

Computer skills

Education

High school diploma or equivalent

Job description

TTEC is hiring a part-time Customer Service Representative to work remotely. You will handle customer inquiries, resolve escalated issues, and document interactions across multiple systems. A reliable home setup and weekend availability are required.

The role offers a base wage of $17 per hour plus performance bonus and potential benefits, with a supportive, inclusive culture and ongoing training to help you grow within the company.