Remote Paralegal Client Coordinator (Florida)

ExamWorks; Florida; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits (medical, vision,

dental)

Paid time off

401k

Job summary

ExamWorks is seeking a Client Coordinator for a 100% remote role in Florida. The candidate should have paralegal experience in Florida and will service inquiries, prepare data, enter information, and maintain case documentation with high-quality customer service.

Responsibilities include QA workflow communication, database updates, clerical tasks, and issue resolution. This position emphasizes compliance with HIPAA and company standards while working EST hours.

Qualifications

• Candidates must have current or previous paralegal experience in the state of Florida to be considered for this opportunity.
• Maintain quality customer service and comply with all regulatory and company standards.
• Data entry, data preparation, data tracking, documentation and filing required.
• Role is 100% remote with standard EST hours.

Responsibilities

• Handle inquiries from clients and representatives; report status or questions.
• Enter client or claimant information in appropriate systems/databases.
• Maintain daily contact with QA regarding workflow and report status.
• File and archive open and closed cases; update client guidelines in the system.
• Work independently and with team members to address questions and timely cases.
• Direct calls to other departments as needed.
• Perform clerical duties: typing, filing, emailing, proofreading.
• Assist in resolving customer complaints and quality issues.

Skills

Exceptional communication skills

HIPAA regulations training

40 WPM typing

Follow instructions

Independent work

Time management

Confidentiality

Ability to work under pressure

Attention to detail

Education

High school diploma or equivalent

Paralegal experience

Minimum one-year clerical experience

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

ExamWorks is seeking a Client Coordinator for a 100% remote role in Florida. The candidate should have paralegal experience in Florida and will service inquiries, prepare data, enter information, and maintain case documentation with high-quality customer service.

Responsibilities include QA workflow communication, database updates, clerical tasks, and issue resolution. This position emphasizes compliance with HIPAA and company standards while working EST hours.