Remote PACS Support Specialist (L1)

Meta; Boston (MA); Remote; USD 40,000 - 65,000; Full time

Job summary

Meta is seeking a PACS - Technical Support Representative L1 for a 6 months contract to permanent role. This remote position runs a 9 AM - 6 PM EST shift and supports national clients in a fast-paced environment.

Qualifications include a trade school or 2-year degree or equivalent experience, excellent communication, and the ability to make independent decisions based on data and product knowledge. Working knowledge of Windows Server, SQL Server and Oracle, plus networking, is required.

Qualifications

• Certification or degree listed, or equivalent industry experience.
• Strong communication and phone manner.
• Ability to meet goals in a fast-paced, team environment.
• Independent decisions based on interpretation of technology data and product knowledge.
• Excellent organizational and multitasking skills.

Skills

Communication

Interpersonal skills

Phone etiquette

Goal-oriented

Team collaboration

Multitasking

Organizational skills

Independent decision making

Education

Trade School Certification

2 Year Degree

Industry Experience Equivalency

Tools

Windows Server 2012-2022

Networking

SQL Server

Oracle

Job description

Meta is seeking a PACS - Technical Support Representative L1 for a 6 months contract to permanent role. This remote position runs a 9 AM - 6 PM EST shift and supports national clients in a fast-paced environment.

Qualifications include a trade school or 2-year degree or equivalent experience, excellent communication, and the ability to make independent decisions based on data and product knowledge. Working knowledge of Windows Server, SQL Server and Oracle, plus networking, is required.