Remote PACS Implementation Engineer (Healthcare IT)

RadNet, Inc.; Somerville (MA); Remote; USD 90,000 - 100,000; Full time

Job summary

DeepHealth in Somerville, MA is seeking an Implementation Engineer to lead end-to-end deployment, integration, and validation of PACS and related imaging solutions at hospitals and healthcare facilities. You will collaborate with radiologists, IT staff, and external vendors to ensure reliable DICOM workflows and enterprise imaging connectivity.

The role requires 5+ years in IT implementation or support, strong Linux/Windows administration, and experience with PACS/DICOM/HL7.

Qualifications

• Bachelor's degree in IT, Healthcare Informatics, or related field.
• 5+ years in IT implementation or support.
• Healthcare IT or clinical environment experience.
• Linux and Windows administration experience.
• Networking and troubleshooting complex applications.
• Experience with ticketing systems and ITIL processes.
• PACS, DICOM, and HL7 experience.
• Familiarity with EMR/clinical software.
• Strong communication and multi-tasking skills.
• Willingness to travel occasionally; on-call rotations.

Responsibilities

• Serve as the primary implementation resource for client projects from kick-off through completion.
• Coordinate project tasks and own delivery milestones while acting as a primary contact for customer communication and issue resolution.
• Deploy, integrate, and validate PACS and imaging solutions in customer environments, including DICOM workflow and enterprise imaging connectivity.
• Provide second-level technical support for healthcare IT systems during and after implementation.
• Collaborate with IT, Product, and Engineering to escalate and resolve complex technical problems.
• Maintain detailed records of incidents, solutions, and workflows in the ticketing system.
• Contribute to continuous improvement of implementation and support processes and the knowledge base.
• Ensure work complies with regulatory standards and internal IT policies.
• Support key customers with updates and guidance to maintain relationships.
• Participate in on-call rotations and flexible coverage as required.

Job description

DeepHealth in Somerville, MA is seeking an Implementation Engineer to lead end-to-end deployment, integration, and validation of PACS and related imaging solutions at hospitals and healthcare facilities. You will collaborate with radiologists, IT staff, and external vendors to ensure reliable DICOM workflows and enterprise imaging connectivity.

The role requires 5+ years in IT implementation or support, strong Linux/Windows administration, and experience with PACS/DICOM/HL7.