Remote PAC Specialist - Patient Care & Pharmacy Support

ExactCare Pharmacy; United States; Remote; USD 44,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending

Company-paid life insurance

Short-term disability

Voluntary benefits

401(k)

Paid Time Off

Paid holidays

Job summary

AnewHealth, a nationwide pharmacy care management company, seeks a PAC Specialist to support patients, doctors, and facilities via phone from a remote setting. You will handle prescription data, authorizations, and transfers, while coordinating with pharmacists and technicians to onboard new patients and maintain accurate records.

Ideal candidates bring pharmacy exposure, strong communication, and the ability to manage high-volume workloads with confidentiality and compliance across state and

Qualifications

• High school diploma or GED; pharmacy tech registration preferred.
• Experience in a pharmacy setting is preferred.
• Strong communication and data-entry accuracy; ability to handle confidential information.

Responsibilities

• Provide exceptional customer service daily in a phone-based environment.
• Enter a high volume of data and process prescription information accurately.
• Receive prescription authorizations, clarifications, or transfers.
• Perform claim adjudication and auditing duties (prior authorizations, billing, eligibility).
• Outbound calls to patients; onboard new patients with care coordination.

Skills

Phone-based work

Customer service

Data entry

Pharmacy knowledge

Confidentiality

Education

High school diploma

Pharmacy technician registration preferred

CPhT preferred

Tools

Pharmacy software

Phone systems

Job description

AnewHealth, a nationwide pharmacy care management company, seeks a PAC Specialist to support patients, doctors, and facilities via phone from a remote setting. You will handle prescription data, authorizations, and transfers, while coordinating with pharmacists and technicians to onboard new patients and maintain accurate records.

Ideal candidates bring pharmacy exposure, strong communication, and the ability to manage high-volume workloads with confidentiality and compliance across state and