Remote Prior Authorization Pharmacy Tech – Patient Access

Shields Health Solutions; Rhode Island; Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Remote work

Job summary

Shields Health Solutions is seeking a Patient Support Advocate (Remote) with at least 1 year of Pharmacy Technician experience to help patients overcome barriers to care. You will handle prior authorizations, insurance navigation, and financial assistance coordination while supporting adherence and coordinating with pharmacy teams.

You'll document interactions, enter data in pharmacy systems, and travel occasionally as needed.

Qualifications

• High school diploma or GED required.
• 1 year of Pharmacy Technician experience.
• Strong customer service and patient communication skills.
• Experience with insurance claims or prior authorizations preferred.

Responsibilities

• Facilitate prior authorizations with insurers.
• Assist patients with financial assistance options.
• Navigate pharmacy systems to enter data and adjudicate claims.
• Document patient communications and case details across systems.
• Collaborate with physicians and pharmacists to ensure timely therapy.

Skills

Customer service

Patient communication

Insurance claims experience

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Shields Health Solutions is seeking a Patient Support Advocate (Remote) with at least 1 year of Pharmacy Technician experience to help patients overcome barriers to care. You will handle prior authorizations, insurance navigation, and financial assistance coordination while supporting adherence and coordinating with pharmacy teams.

You'll document interactions, enter data in pharmacy systems, and travel occasionally as needed.