Remote P2P Appeals Coordinator

CorroHealth, Inc.; Northern (KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k matching (up to 2%)

PTO: 80 hours accrued, annually

9 paid holidays

Tuition reimbursement

Equipment provided

Job summary

Corro Health, Inc. is seeking a Coordinator, P2P Appeals for a remote US-based role. The candidate will call payers to schedule Peer to Peer calls with Medical Directors, manage case updates, document payer interactions, and support appeals processes while maintaining HIPAA compliance.

Strong verbal and written communication, detail orientation, and ability to multitask across databases are essential. High School diploma required; bachelor’s degree preferred; call center experience a plus.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree preferred.
• Call center experience preferred.
• Experience with Medicare/Medicaid denials is a plus.
• Experience accessing hospital EMR’s and payer portals preferred.
• Proficient in MS Word and Excel; ability to use formulas and multiple worksheets.

Responsibilities

• Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors.
• Call payers on cases past Peer to Peer scheduled time frame.
• Document information from payer calls in CorroHealth proprietary system.
• Enter account status into multiple databases.
• Support case entry, Peer to Peer, and appeals support.
• Work independently but collaborate and work within a team setting.
• Perform other duties as assigned.

Skills

Phone communication

Verbal communication

Written communication

Detail oriented

Multi-tasking

Problem solving

Independent worker

Team player

Fast-paced environment

HIPAA/HITECH compliance

Confidentiality

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

MS Word

Excel

Job description

Corro Health, Inc. is seeking a Coordinator, P2P Appeals for a remote US-based role. The candidate will call payers to schedule Peer to Peer calls with Medical Directors, manage case updates, document payer interactions, and support appeals processes while maintaining HIPAA compliance.

Strong verbal and written communication, detail orientation, and ability to multitask across databases are essential. High School diploma required; bachelor’s degree preferred; call center experience a plus.