Remote P&C Liability Claims Lead (East Coast)

Davies; Alabama; Remote; USD 83,000 - 93,000; Full time

Benefits offered by this job

Medical coverage

401(k) match

PTO/DTO

Paid holidays

Life insurance

Disability coverage

Job summary

Davies North America is seeking a P&C Liability Claims Supervisor to oversee a team of claims professionals handling liability and casualty claims from Auto to bodily injury. This remote East Coast role reports to the Liability Claims Manager and offers a comprehensive benefits package.

You will provide technical guidance, coaching, and leadership to staff, ensuring policy adherence, quality outcomes, and client satisfaction across all claims operations.

Qualifications

• 5+ years of claims handling experience in liability, casualty, or bodily injury claims.
• Must have an active Florida license (5-20 or 6-20).
• TPA experience highly preferred.
• Experience with Sovereign Immunity highly preferred.
• Experience with excess reporting highly preferred.
• Prior supervisory or leadership experience preferred.
• Strong knowledge of liability claims handling practices and litigation management.
• Excellent leadership, communication, and decision‑making skills.

Responsibilities

• Supervise and support a team of liability claims adjusters.
• Provide technical guidance and mentorship to adjusters handling bodily injury, casualty, and liability claims.
• Conduct performance reviews, coaching sessions, and ongoing training to support staff development.
• Assist with staffing, onboarding, and workload distribution across the team.
• Monitor claims handling activities to ensure compliance with company guidelines and client service standards.
• Review high‑exposure or complex liability claims and provide guidance on claim strategy and resolution.
• Approve claim settlements within assigned authority levels.
• Ensure appropriate reserve settings and claim documentation.
• Serve as a point of contact for clients regarding claim performance and operational questions.
• Participate in client meetings and provide updates regarding claim trends, outcomes, and performance metrics.
• Collaborate with legal counsel, vendors, and internal teams to support effective claim resolution.
• Monitor team performance metrics including claim cycle time, quality assurance results, and service level agreements.
• Identify opportunities for operational improvements and implement best practices.
• Support leadership with reporting and operational updates.

Skills

Team leadership

Claims handling

Communication

Regulatory compliance

Mentoring

Education

Active Florida license (5-20 or 6-20)

Job description

Davies North America is seeking a P&C Liability Claims Supervisor to oversee a team of claims professionals handling liability and casualty claims from Auto to bodily injury. This remote East Coast role reports to the Liability Claims Manager and offers a comprehensive benefits package.

You will provide technical guidance, coaching, and leadership to staff, ensuring policy adherence, quality outcomes, and client satisfaction across all claims operations.