Landowner Experience Specialist

EQT Corporation; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

EQT Corporation seeks an Owner Relations Specialist to be the primary contact for landowners, handling inquiries professionally across channels in a high-volume environment.

You will manage inquiries from intake to resolution, gather information, provide updates, and collaborate with cross-functional teams to resolve questions while maintaining accurate case records and ensuring timely responses as part of a quality-driven process.

Qualifications

• High school diploma or GED required.
• Strong written and verbal communication; customer service orientation.
• Ability to manage multiple priorities in a high-volume environment.

Responsibilities

• Serve as primary point of contact for landowners and inquiries.
• Manage inquiries from intake to resolution in a high-volume service environment.
• Coordinate with cross-functional partners to research and resolve inquiries.
• Maintain accurate case records and documentation.
• Escalate issues when appropriate.
• Support landowner experience and process adherence.

Job description

EQT Corporation seeks an Owner Relations Specialist to be the primary contact for landowners, handling inquiries professionally across channels in a high-volume environment.

You will manage inquiries from intake to resolution, gather information, provide updates, and collaborate with cross-functional teams to resolve questions while maintaining accurate case records and ensuring timely responses as part of a quality-driven process.