Remote Overnight Behavioral Health Resource Specialist

Mass General Brigham (Enterprise Services); Belmont (MA); Remote; USD 31,000 - 39,000; Full time

Job summary

Mass General Brigham Incorporated seeks a Resource Specialist to support behavioral health initiatives across the system. This remote role reports to the program manager and collaborates with the access team to improve patient throughput and access.

You will work overnight (Fri–Sun, 7:00 pm–7:30 am) with possible on-site needs. Required is a Bachelor's degree with 2–3 years in mental health care; a Master's is preferred.

Qualifications

• Bachelor's degree required; master's preferred.
• 2–3 years of experience in mental health care preferred.
• Strong communication and data skills.

Responsibilities

• Facilitate referrals for behavioral health care across MGB EDs and units.
• Monitor system-wide capacity to guide patient placement.
• Coordinate with multidisciplinary teams within and outside MGB.
• Document and track tasks in Epic or other systems.
• Assist with data collection, analysis (Excel), and reporting (PowerPoint).
• Respond to calls, emails, and messages from systemwide stakeholders.

Skills

Communication

Judgement & Organization

Flexibility & Resourcefulness

Independent & Teamwork

Assessment & Problem-Solving

Stress Management

Mental Health Resources Familiarity

MS Office & Teams

Independent Work

Education

Bachelor's degree

Master's degree preferred

Tools

Excel

Word

PowerPoint

Teams

Job description

Mass General Brigham Incorporated seeks a Resource Specialist to support behavioral health initiatives across the system. This remote role reports to the program manager and collaborates with the access team to improve patient throughput and access.

You will work overnight (Fri–Sun, 7:00 pm–7:30 am) with possible on-site needs. Required is a Bachelor's degree with 2–3 years in mental health care; a Master's is preferred.