Remote Overnight Behavioral Health Resource Specialist

Mass General Brigham

United States

Hybrid

USD 31,000 - 39,000

Full time

8 days ago

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Job summary

Mass General Brigham Incorporated is seeking a Resource Specialist to remotely support Behavioral & Mental Health services across EDs, medical floors, and inpatient units. You will collaborate with the Program Manager and access team to improve patient throughput and access, ensuring coordinated care across departments.

The role requires a bachelor’s degree with 2–3 years in mental health care, strong communication, and data handling skills.

Qualifications

Bachelor’s degree required; master’s degree preferred in Social Work, Psychology, or Health Care.
2–3 years of experience in mental health care is highly preferred.

Responsibilities

Facilitate referrals across EDs and inpatient units.
Monitor system-wide capacity to guide placements.
Coordinate with multidisciplinary teams within and outside MGB.
Document tasks in Epic or other systems as indicated.
Assist with data collection and tracking, data analysis (Excel), and reporting (PowerPoint).
Receive and respond to calls, emails, and Teams chats from systemwide stakeholders.
Provide cross-coverage of central access and central disposition tasks.
Attend department meetings and assist with other department tasks.