Remote Outreach & Scheduling Specialist

Talentoma; Kentucky; On-site; USD 30,000 - 42,000; Full time

Job summary

Talentoma is seeking an entry-level Remote Calling Associate for a full-time, fully remote role in the United States. The position focuses on professional telephone communication with customers and prospects, supporting outreach, information gathering, scheduling, and accurate documentation while maintaining a positive caller experience.

Responsibilities include making assigned calls, asking questions to understand needs, recording outcomes, updating CRM, and completing follow-ups within

Qualifications

• Entry-level candidates encouraged to apply.
• Strong verbal and written communication skills are essential.
• Comfortable speaking with customers by phone and listening actively.

Responsibilities

• Make assigned customer and prospect calls using approved systems.
• Communicate clearly and professionally throughout conversations.
• Ask appropriate questions to understand needs and interests.
• Provide accurate information using approved resources.
• Record call details, outcomes, and follow-up requirements.
• Update customer and prospect information in designated systems.
• Complete scheduled follow-up calls within established timeframes.
• Assist with appointment or conversation scheduling when appropriate.
• Maintain organized call records and notes.
• Follow established calling procedures and guidelines.
• Support daily calling activities and assigned contact lists.
• Structured onboarding and role training.

Skills

Communication skills

Phone communication

Active listening

Detail oriented

CRM familiarity

Organization

Remote work

Independent worker

Job description

Talentoma is seeking an entry-level Remote Calling Associate for a full-time, fully remote role in the United States. The position focuses on professional telephone communication with customers and prospects, supporting outreach, information gathering, scheduling, and accurate documentation while maintaining a positive caller experience.

Responsibilities include making assigned calls, asking questions to understand needs, recording outcomes, updating CRM, and completing follow-ups within