Remote Prospecting & Outreach Specialist

Talentoma; Kentucky; On-site; USD 17,000 - 28,000; Full time

Job summary

Talentoma in the United States is hiring an entry-level Remote Calling Specialist. This full-time remote role centers on professional customer and prospect communication by phone, handling outbound and inbound calls, gathering information, following up, scheduling, and accurate interaction documentation.

You will conduct calls using approved systems, ask questions to understand needs, record outcomes, and keep records updated.

Qualifications

• Entry-level candidates encouraged to apply.
• Comfortable communicating by phone.
• Good active listening and interpersonal abilities.
• Professional and confident communication style.
• Basic computer and CRM proficiency.
• Strong attention to detail.

Responsibilities

• Conduct customer and prospect calls using approved systems.
• Introduce services and provide accurate basic information.
• Ask appropriate questions to understand customer needs.
• Record call information and outcomes accurately.
• Update customer and prospect records in designated systems.
• Follow established calling and communication procedures.
• Complete assigned follow-up calls.
• Schedule conversations when appropriate.
• Track call activity and outstanding follow-up requirements.
• Maintain professional communication throughout each interaction.
• Support organized daily calling activities.

Skills

Phone communication

Active listening

Interpersonal skills

Professional communication

Organization

Time management

Attention to detail

Reliability

CRM proficiency

Independent work

Tools

CRM software

Job description

Talentoma in the United States is hiring an entry-level Remote Calling Specialist. This full-time remote role centers on professional customer and prospect communication by phone, handling outbound and inbound calls, gathering information, following up, scheduling, and accurate interaction documentation.

You will conduct calls using approved systems, ask questions to understand needs, record outcomes, and keep records updated.