Remote Organizational Performance & Training Specialist

Mental Health Connecticut Inc; Farmington (CT); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical and Dental

Vision

Life and LTD insurance

EAP

403(b) Retirement Plan

Generous PTO

Job summary

Mental Health Connecticut Inc is seeking an Organizational Performance Specialist to support clinical data workflows, training, and system optimization. The role combines remote work with periodic in-person office visits, requiring collaboration with providers and staff to maintain data integrity and security.

The position emphasizes building training materials, delivering trainings, and helping improve program productivity while ensuring HIPAA compliance and Data Protection Act adherence.

Qualifications

• Associate’s Degree or equivalent work experience in a clinical position that used a database or scheduling software preferred; EHR/EMR experience preferred.
• Advanced proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook and Publisher).
• Familiar with SharePoint, Teams, Helpdesk and Reporting platforms.

Responsibilities

• Learn a clinical database and workflows; ensure data accuracy and security.
• Respond promptly to helpdesk requests and monitor system performance.
• Create training materials and provide in-person and virtual trainings for staff.
• Assist with evaluating, planning and implementing related systems.
• Draft documents using PowerPoint, Word and Excel and support various projects and meetings.
• Monitor scheduling, service utilization and program productivity to optimize operations.

Skills

Attention to detail

Verbal communication

Written communication

Microsoft 365 proficiency

Education

Associate’s Degree

Tools

SharePoint

Teams

Helpdesk

Reporting platforms

Job description

Mental Health Connecticut Inc is seeking an Organizational Performance Specialist to support clinical data workflows, training, and system optimization. The role combines remote work with periodic in-person office visits, requiring collaboration with providers and staff to maintain data integrity and security.

The position emphasizes building training materials, delivering trainings, and helping improve program productivity while ensuring HIPAA compliance and Data Protection Act adherence.