Remote Order-to-Delivery Lead — Own the End-to-End Promise

ABB Inc.; Idaho; Remote; USD 120,000 - 180,000; Full time

Job summary

ABB Inc. is seeking an Order-to-Delivery Business Lead to own on-time, in-full delivery for a high-volume manufacturing portfolio.

You will manage demand, production, inventory, and logistics end-to-end, partnering with SAP leadership to fix root causes and implement change across plants and distribution centers. You will report to the IS Manager, interact with Supply Chain, Manufacturing Operations, Distribution, and Customer Service, and operate across North American time zones.

Qualifications

• A degree in supply chain, engineering, business or a related field.
• 8+ years in manufacturing or distribution in planning, scheduling, inventory, fulfillment, order management or operations. That includes 3+ years accountable for an operational result such as on-time in-full, fill rate, promise accuracy or inventory.
• You can follow an order from demand to shipment across plants and distribution centers, and say where it gets stuck. Make-to-stock, make-to-order or both are valued.
• You have traced delivery misses with data, found the real cause, and made a fix that stuck.
• You use SAP hands-on in order fulfillment as a user, power user or process lead. SAP design or configuration is not required.
• Experience building your own data tools, such as analyses, dashboards, automations or AI workflows, and others use them.
• You demonstrate curiosity, willingness to adjust, and openness to new information in the face of ambiguity.
• You demonstrate impact by sharing an outcome with a peer and building partnership rather than ownership boundaries.
• Effective communication skills with ability to move between a plant manager, a sales leader and an SAP team in the same day.
• Candidates must already possess authorization to work for ABB in the US.

Responsibilities

• Own on-time, in-full delivery for a high-volume manufacturing business end to end: from demand and replenishment, through production and inventory, to the warehouse and shipment.
• Co-own the outcome with an SAP solution lead as equals and decide what gets fixed and in what order.
• Have authority to change processes, rules and systems behind your number and stay until the number moves.
• Report to the Vice President of IT and work with a business sponsor in Installation Products.
• Own one business outcome and protect it from being bought with extra inventory or padded lead times.
• Run short experiments of one to two months and keep what moves the number.

Skills

Lead cross-functional teams

Data analysis

Process improvement

Communication

Adaptability

Education

Bachelor's degree in supply chain, engineering, business

Tools

SAP

Job description

ABB Inc. is seeking an Order-to-Delivery Business Lead to own on-time, in-full delivery for a high-volume manufacturing portfolio.

You will manage demand, production, inventory, and logistics end-to-end, partnering with SAP leadership to fix root causes and implement change across plants and distribution centers. You will report to the IS Manager, interact with Supply Chain, Manufacturing Operations, Distribution, and Customer Service, and operate across North American time zones.