Remote OPTN Membership & Compliance Specialist

General Dynamics IT; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full-flex work week

401K with company match

Paid time off

Job summary

General Dynamics IT is seeking a Membership Specialist to support HRSA membership processes, monitor OPTN policies, and process membership applications while maintaining accurate records.

You will analyze performance metrics and collaborate with transplant centers, OPOs, and laboratories to ensure regulatory adherence and data quality in OPTN systems. This role emphasizes data-driven decision making and stakeholder guidance.

Qualifications

• Bachelor's degree preferred in Policy, Business Administration, Healthcare, Customer Service, or related field.
• At least 1 year experience in policy compliance, oversight, healthcare processes, or customer service.
• Strong analytical, communication, and organizational abilities.
• Experience with data-driven systems or databases is a plus.

Responsibilities

• Review membership applications for completeness, accuracy, and compliance standards.
• Prepare application summaries and support committees reviewing membership requests.
• Analyze member performance metrics and trends to inform improvements.
• Support MPSC compliance reviews and policy enforcement efforts.
• Maintain accurate membership records within OPTN tracking systems.
• Coordinate with transplant centers, OPOs, and laboratories to answer inquiries.

Skills

Analytical Skills

Communication Skills

Organizational Abilities

Customer Service experience

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

SharePoint

Teams

Excel

Job description

General Dynamics IT is seeking a Membership Specialist to support HRSA membership processes, monitor OPTN policies, and process membership applications while maintaining accurate records.

You will analyze performance metrics and collaborate with transplant centers, OPOs, and laboratories to ensure regulatory adherence and data quality in OPTN systems. This role emphasizes data-driven decision making and stakeholder guidance.