Remote Opt-Out Support Specialist

Hrstalentsolutions; Detroit (MI); Remote; USD 40,000 - 43,000; Part time

Job summary

Hrstalentsolutions is seeking a Customer Service Opt-Out Support Assistant to work remotely on a part-time basis. You will review opt-out reports, verify preferences, route discrepancies to the right team, and maintain a careful trail of communications.

A private home office is suitable for handling sensitive records and personal information. Prior marketing experience is optional; the employer will train on preference categories, privacy rules, and escalation procedures.

Qualifications

• Experience in customer service or office administration is helpful.
• Training on the employer's rules will be provided.
• Familiarity with email preferences is advantageous.

Responsibilities

• Review assigned online complaints about unwanted campaign emails.
• Check permitted preference and message records.
• Identify the address and communication category involved.
• Flag a mismatch for the authorized team.
• Send approved acknowledgement wording.
• Record the investigation owner and next status.
• Protect personal contact information.

Skills

Customer service

Office administration

Recordkeeping

Attention to detail

Job description

Hrstalentsolutions is seeking a Customer Service Opt-Out Support Assistant to work remotely on a part-time basis. You will review opt-out reports, verify preferences, route discrepancies to the right team, and maintain a careful trail of communications.

A private home office is suitable for handling sensitive records and personal information. Prior marketing experience is optional; the employer will train on preference categories, privacy rules, and escalation procedures.