Remote Operations & Systems Support Specialist

Jobgether; United States; Remoto; USD 57.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Employer-paid disability

Employer-paid life & AD&D

401(k) match

Remote work within US

Paid parental leave

Descrizione del lavoro

Jobgether is seeking an Operations and Systems Support Specialist based in the United States to support financial operations, business systems, and data management across a multi-department team.

The role combines system support, reporting, and operational coordination, with opportunities to contribute to AI initiatives, automation, and workflow improvements in a collaborative remote environment.

Competenze

• Bachelor's degree or equivalent in accounting, information systems, business administration, or related field.
• At least 3 years in accounting, bookkeeping, financial operations, or business systems support.
• Experience with enterprise software implementations, configurations, or integrations.
• Strong reporting, data coordination, and process management skills; BI tools are a plus.
• Proficient Excel skills with advanced functions, lookups, and data analysis.
• Familiarity with Office 365 and AI tools (ChatGPT/Claude).
• Experience with QuickBooks Online and cloud-based business apps; Monday.com is a plus.

Mansioni

• Support financial operations and new client onboarding including system setup.
• Set up and troubleshoot client bank accounts and payroll integrations with QuickBooks Online.
• Provide operational support to payroll and pension teams during peak cycles and year-end reporting.
• Identify and resolve software integration issues ensuring data accuracy and security.
• Develop, maintain, and improve financial reporting dashboards and data projects.
• Maintain Monday.com boards with backups and data cleanup.
• Update client records across Monday.com CRM and renewal boards.
• Contribute to AI, automation projects to streamline workflows.
• Create and maintain workflow documentation for consistency across teams.
• Assist with newsletters, client communications, and contracting data retrieval for billing.

Conoscenze

Excel

Office 365

Data management

AI tools familiarity

Problem solving

Communication skills

Formazione

Bachelor's degree in Accounting

Strumenti

QuickBooks Online

Monday.com

CRM platforms

Descrizione del lavoro

Jobgether is seeking an Operations and Systems Support Specialist based in the United States to support financial operations, business systems, and data management across a multi-department team.

The role combines system support, reporting, and operational coordination, with opportunities to contribute to AI initiatives, automation, and workflow improvements in a collaborative remote environment.