Remote Operations Specialist - Data & Process Improvement

CLEAResult; Pennsylvania; Remote; USD 48,800 - 66,300; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid parental leave

Volunteer time

Recognition program

Employee assistance program

Training courses

Job summary

CLEAResult is hiring an Operations Specialist to ensure smooth delivery of projects and programs. You will provide day-to-day operational support, coordinate activities, and document processes to keep programs running efficiently.

You'll manage and process customer applications from intake to completion, navigate established workflows, and support data collection and reporting for performance tracking. This role emphasizes internal operations with occasional client contact.

Qualifications

• 3–6 years of relevant industry experience.
• Bachelor’s degree preferred or equivalent work experience.
• Proficiency with Microsoft Office, particularly Excel.

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
• Manage and process incoming customer applications from intake through final completion, ensuring accuracy and adherence to requirements.
• Navigate established program workflows, policies, and procedures to ensure consistent program delivery.
• Review data reports and derive actionable insights to inform operations leadership.
• Assist with recurring and ad-hoc data collection to support internal analysis and performance tracking.

Skills

Excel

Microsoft Office

Education

Bachelor’s degree preferred or equivalent

Job description

CLEAResult is hiring an Operations Specialist to ensure smooth delivery of projects and programs. You will provide day-to-day operational support, coordinate activities, and document processes to keep programs running efficiently.

You'll manage and process customer applications from intake to completion, navigate established workflows, and support data collection and reporting for performance tracking. This role emphasizes internal operations with occasional client contact.