Operations & Programs Specialist: Data & Process Improvement

CLEAResult; Harrisburg (Dauphin County); On-site; USD 48,800 - 66,300; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Volunteer time

Job summary

CLEAResult in Pennsylvania is seeking an Operations Specialist to support program and operations across data management, reporting, coordination, and process improvement. You will handle day-to-day activities, manage customer applications from intake to completion, and derive actionable insights for leadership.

A Bachelor's degree or equivalent experience and strong Excel skills are preferred. We offer a competitive compensation package and comprehensive benefits to help you thrive in our

Qualifications

• 3–6 years of relevant industry experience.
• Bachelor’s degree preferred or equivalent work experience.
• Proficiency with Microsoft Office required, particularly Excel.

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
• Manage and process incoming customer applications from initial intake through final completion, ensuring accuracy, completeness, and adherence to program requirements.
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery.
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership.
• Assist with recurring and ad-hoc data collection efforts to support internal analysis, audits, and performance tracking.

Skills

Data management

Metrics & reporting

Team coordination

Process improvement

Microsoft Excel

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

CLEAResult in Pennsylvania is seeking an Operations Specialist to support program and operations across data management, reporting, coordination, and process improvement. You will handle day-to-day activities, manage customer applications from intake to completion, and derive actionable insights for leadership.

A Bachelor's degree or equivalent experience and strong Excel skills are preferred. We offer a competitive compensation package and comprehensive benefits to help you thrive in our