Remote Operations & Shipping Documents Specialist

Entrepreneur Cooperative; United States; Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

Remote from LATAM countries

U.S. holidays during contractor period

Potential full-time transition after 6

Job summary

Entrepreneur Cooperative is seeking a highly organized Operations CSR & Shipping Document Coordinator to manage customer orders and international shipments from entry to delivery. This role blends customer operations, export documentation, and freight coordination with strict attention to detail and strong professional English.

The position is fully remote from selected Latin American countries, offering contractor terms with a potential transition to full-time after about six months, and

Qualifications

• 2–3 years of experience in international trade, logistics, shipping operations, or a related field.
• Experience with international shipping and export documentation.
• Experience working with ocean carriers, freight forwarders, and/or NVOCCs.
• Understanding of BOLs, Commercial Invoices, Packing Lists, and related export documents.
• Microsoft Excel proficiency.
• Strong professional English communication skills.
• Exceptional attention to detail and accuracy.
• Strong organization, problem-solving, and time-management skills.
• Ability to manage multiple shipments, priorities, and deadlines independently.

Responsibilities

• Manage customer orders from receipt through delivery.
• Create and maintain Sales Orders and Sales Contracts.
• Coordinate pickups and deliveries with customers, carriers, warehouses, and internal teams.
• Manage carrier bookings, cut-offs, and vessel schedules with freight forwarders and ocean carriers/NVOCCs.
• Track vessel shipments and railcar movements, including the return of empty railcars.
• Monitor warehouse activity to prevent late ingates and container rolls.
• Maintain order summaries and provide shipment visibility to commercial teams.
• Track shipments and proactively resolve delays or operational issues.
• Prepare international shipping documentation, including Bills of Lading (BOL), Certificates of Analysis (COA), Commercial Invoices (CI), and Packing Lists (PL).
• Prepare export declarations and Bills of Lading for ocean exports.
• Review and interpret Letters of Credit when required.
• Ensure shipping documents are accurate, complete, and delivered on time.
• Communicate shipping details and documentation requirements to customers.
• Onboard new customers and maintain accurate information.
• Manage delivery-related claims and coordinate resolution with internal and external stakeholders.

Skills

International logistics

Excel proficiency

English communication

Attention to detail

Time management

Organization

Education

Bachelor's degree in Supply Chain, Logistics, Business, International Trade, or related field

Tools

Excel

Job description

Entrepreneur Cooperative is seeking a highly organized Operations CSR & Shipping Document Coordinator to manage customer orders and international shipments from entry to delivery. This role blends customer operations, export documentation, and freight coordination with strict attention to detail and strong professional English.

The position is fully remote from selected Latin American countries, offering contractor terms with a potential transition to full-time after about six months, and