Remote Operations Service Manager — Aviation Leadership

Delta Airlines; Los Angeles (CA); Remote; USD 85,962,240 - 99,187,200; Full time

Benefits offered by this job

Competitive pay

Profit sharing

401(k) with company match

Paid time off

Comprehensive benefits

Job summary

Delta Airlines in Los Angeles is seeking an Operations Service Manager to lead and coordinate station teams, ensuring safe, on-time operations and top-notch customer service. The role centers on guiding and supporting staff to meet performance goals in a fast-paced environment.

You will train, coach and mentor personnel, monitor performance against metrics, and implement corrective actions while upholding Delta policies and safety standards.

Qualifications

• High School diploma required.
• Experience in operations and supporting Delta policies.
• Ability to mentor and give feedback.

Responsibilities

• Oversee and guide front-line teams across stations.
• Monitor and ensure on-time takeoffs, safety, and customer service metrics.
• Provide training, coaching, and corrective action as needed.

Skills

Operations mastery

Customer service

Leadership

Communication

MS Office

Mentoring

Education

High School

Job description

Delta Airlines in Los Angeles is seeking an Operations Service Manager to lead and coordinate station teams, ensuring safe, on-time operations and top-notch customer service. The role centers on guiding and supporting staff to meet performance goals in a fast-paced environment.

You will train, coach and mentor personnel, monitor performance against metrics, and implement corrective actions while upholding Delta policies and safety standards.